Client Contacts

What is a Client Contact?


In Discovery, Client Contacts play a pivotal role in establishing and nurturing lasting business relationships. These valuable individuals serve as the primary point of contact between your business and a Client Company. Each of these companies can encompass many Client Contacts, however Client Contacts cannot span multiple Client Companies. If and individual serves as a Client Contact for more than one Client Company, then they'll need to be set up for each respective Client Company.


Features and Usage

  • A Client Contact will always belong to a Client Company.
  • Setting a password on the Client Contact enables access to the Client Portal
  • Client Contacts can be associated with multiple Locations underneath the parent Client Company

How do I?


Client Contact Details


  • First Name: The client's first name.
  • Last Name: The client's last name.
  • Is Decision Maker: Whether the client is a decision-maker.
  • Title: The client's title.
  • Email Address: The client's email address.
  • Password: Setting a password allows access to the Client Portal.
  • Primary Phone Number: The client's primary phone number.
  • Alternative Phone Number: The client's alternative phone number.
  • Mobile Phone Number: The client's mobile phone number.
  • Fax Phone Number: The client's fax phone number.
  • Office Phone Number: The client's office phone number.
  • Notes: Any notes about the client.
  • Client Company ID: The ID of the client's company.
  • Client Company: The client's company.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.