How do I update an Incident?
To update an Incident, please follow these steps.
- 1
- Click on Incidents.
- 2
- Use Search and Filter options to narrow the Incidents returned. Try searching on Company, Location or Vendor.
- 3
- On the Incidents index, click on your desired incident to view it and make any edits.
Note: If the incident was saved by someone else, or by you in another tab, after you opened this page, Discovery will not save your changes. You will see a message that the incident was changed since the page was loaded and your changes were not saved. Refresh the page to load the latest version, then make your edits again. What you typed is not kept, so if a page has been open for a while, refresh it before a long edit.
If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.