October 2025 Update

We’re always working to improve Discovery based on user feedback.  We are excited to announce the following changes!

Vendor Contract Activity Log

Vendor Contracts just got more transparent! You’ll now see a simple history of who did what and when, right on the contract’s View page — making it easier to track vendor contract histories.  Watch the video below to learn more!

Service Suspension

You can now temporarily suspend a service and resume it later—no deletion or re-creation required. This makes it easy to manage seasonal pauses or operational holds while preserving all service details.

Learn how to suspend and resume a service here.

Watch the video below for a demonstration!

Linking Work Orders to Incidents

Work orders can now be created directly from Incidents.  Learn how to link work orders and incidents here.  Watch the video below for even more info!

Improvements to Billable Expenses

We've made it easier to find and select specific billable expenses.  You can also edit the description that you pass on to clients!

Read more about billable expenses!

Watch this video for a closer look at this month's updates.

New Rovers

We have released new rovers for the following vendors!

  • FCC Environmental
  • Waste Pro - Lake Charles (623)

Rover Service Update for Select Vendors

Due to changes in the vendor portal addresses, we have temporarily shut down rovers for these vendors:

  • American Waste Control Inc.
  • ARS Refuse Service Inc, Ohio
  • City of North Richland Hills, Texas
  • E.J. Harrison & Sons - California
  • Heartland Disposal Service Inc, Ohio
  • South Tahoe Refuse And Recycling Services, California
  • Werlor Waste Control Incorporated, Ohio

This pause is necessary because the updated portal addresses require configuration adjustments on our end. If you have any questions about these vendors or the rover service, please reach out to us at [email protected].

Coming Soon - Vendor Invoice Approval Improvements!

Stay tuned for info on upcoming improvements to vendor invoice approval, including built-in ‘sanity checks’ that will require force approval for invoices exceeding defined thresholds.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.