How do I update a Work Order?

Once you've located a Work Order and are viewing its detail page, you can make several updates based on the Work Order's current status. If you need help locating a specific Word Order, see this help article.

Open Work Order Updates

Below are a few primary edit examples that can be performed on open Work Orders.

Scheduled With Vendor Date.

This is the confirmed date from the Vendor for when this action is scheduled.

Requested Action.

Quantity.

If this is an Empty and Return action, this is the reported tonnage from the Vendor. This is optional, but important for reporting purposes.

When all edits have been applied, click on Save Changes.

Complete a Work Order

If this Work Order is confirmed as having been completed, click on Complete Work Order.

In the lightbox window that appears, choose who confirmed that this Work Order was completed in the drop-down selector provided and provide the date of completion. Click on Confirm.

Cancel a Work Order.

If this Work Order is confirmed as having been canceled, click on Cancel Work Order.

Re-open a Work Order

If a Work Order has been previously Canceled and needs to be re-opened, click on Re-open.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.