Global Search

Located in the navigation pane of every Discovery page, the Global Search tool offers quick access to key elements within the system that you might be interested in exploring. Click on the magnifying glass icon in the navigation and a Global Search lightbox will appear.

Click on the magnifying glass to open the global search bar

You can also quickly request a Global Search anytime by depressing the forward slash ( / ) key on your keyboard. A Global Search lightbox will appear. Here, we've initiated a Global Search to return results that contain the term "taco":

Results are organized by Entity type. In the example above, the search term returned results for Client Account, Incident, and Location Entity types.

Filters

To further refine your Global Search results and filter for what you are searching for, Discovery supports the use of Filters. Filters are essentially the type of the Entity you wish to filter for followed by a colon and a space (: ). Filters must be the leading term of your search and will distill results for that specific Entity (e.g. Client Accounts).

Note: Only one Filter may be used in a global search. If you are interested in searching multiple Entities in a single search query, you may use an Alias Filter. Alias Filters are specific terms that map to one or more Entities, providing a convenient way to access common Entities with a single word.

Examples of valid Filters:

  • location: Ascent 123

    (Returns only Locations that contain the keywords "Ascent" and "123")

  • services: rolloff olde english

    (Returns only Services that contain the keywords "rolloff", "olde", and "english")


A full list of Filters and Alias Filters are listed below.

Entity Filters

  • client
  • client-account
  • client-company
  • client-contract
  • client-invoice
  • client-payment
  • client-credit-memo
  • incident
  • location
  • service
  • vendor
  • vendor-contract
  • vendor-invoice
  • vendor-portal-account
  • vendor-portal-invoice
  • work-order
  • vendor-account

Alias Filters

  • company (vendor or client company)
  • contract (vendor or client contract)
  • invoice (vendor or client contract)
  • ticket (incident)
  • order (work order)

Note: All Filters support both singular and plural variants.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.

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