How do I edit Discovery Notification Settings?
Discovery provides control over in app and email based notification settings. When a trigger action is detected, a message can be displayed within the app or an email can be sent to the user's email address with a summary of the completed action.
Available actions that are monitored include:
- A data export is finished
- An incident is assigned to me
- An incident is created by a client user
- An incident is created by an employee user
- A work order is created for compactor monitors
- A work order is scheduled for compactor monitors
- A monitor has not detected any runs in X days
Here's how to manage what actions you'd like to be notified about and by what method (In app or email):
- 1
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Navigate to the
My Account screen using the drop down menu in the top right corner (below your profile name in the navigation bar).
- 2
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Click on the
Notifications tab,.
- 3
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In the
Notifications section, toggle the Discovery (in-app) or Email options, or both, beside each action to customize your preferences.
- 4
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In the
Daily Summaries section, you can choose to receive a daily summarized list of services with unresolved issues. You have the option to toggle between Discovery (in-app) and Email notifications, or select both if you prefer.
- 5
- Click the Save button.
If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.