How do I edit Discovery Notification Settings?

Discovery provides control over in app and email based notification settings. When a trigger action is detected, a message can be displayed within the app or an email can be sent to the user's email address with a summary of the completed action.

Available actions that are monitored include:

A data export is finished
An incident is assigned to me
An incident is created by a client user
An incident is created by an employee user
A work order is created for compactor monitors

Here's how to manage what actions you'd like to be notified about and by what method (In app or email):

1: Navigate to the My Account screen using the drop down menu in the top right corner (below your profile name in the navigation bar).
2: Click on the Notifications tab,.
3: In the Notifications section, toggle the Discovery (in-app) or Email options, or both, beside each action to customize your preferences.
4: In the Daily Summaries section, you can choose to receive a daily summarized list of services with unresolved issues. You have the option to toggle between Discovery (in-app) and Email notifications, or select both if you prefer.
5: Click the Save button.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.