Incident Type Settings
Owners, Admins and users whose role has the Settings permission can manage the Incident Type settings that are used to populate the Type drop down menu when creating or editing an Incident. Here's how:
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- Navigate to the Settings screen using the drop down menu under your name.
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Select Incidents in the left sidebar navigation and then select the Incident Types tab.
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On this tab you'll see listing of Incident Types that are available for your Tenant. From here, you may follow the Edit link and New button to manage available Incident Types.
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Provide an Incident Type Name.
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- Click the Save button.
If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.