How do I add a Client Service Fee?

To add a Service Fee to a Service, please use the following steps:


1
Click on Records.
2
Click on Services.
3
In the Search and Filter area, begin typing a Location name, Client Company or Vendor associated with your target Service.
4
Click on View.
5
Click on the service's Billing tab and then scroll down to the Client Service Fees section. All current Client Service Fees for this Service will be listed here. To add a new fee, click the blue link that says "Click here."
6
Select a Line Item Category from the available dropdown menu.
7
Choose a Billing Style; Fixed or Formula.
  • Fixed fees are a predetermined amount.
  • Formula based fees are determined by applying adjustments to variable data. For instance, you may wish to charge a late fee that is 5% of the Location's Service Charges total. This variable would be: {client_service_charges}*.05

    To review a comprehensive list of variables approved for use in formula-based fees, refer to the Bulk Inserting Client Service Fees documentation.

Here, we choose Formula.
8
Provide a Formula (or Amount if you choose Fixed).
9
Make any adjustments to the Label Name field. This is used to provide additional details for the fee and is for informational purposes only.
10
Choose a Frequency. Here we chose One Time.
11
Select a Start Date date (also choose an End Date if the Frequency is reoccurring).
12
Click Save.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.