How do I close an Incident?

To close an Incident, please follow these steps.

1

Click on Records.

2

Click on Incidents.

3

Use the Search and Filter options to locate your Incident.

4

Click on Edit.

5

Select Closed from the Status drop down.

6

Click on Save Changes.

If you have additional questions or need more in depth information, please feel free to send us a message using the help beacon in the lower right-hand corner.